Shipping and Policies

FancyWhims Retail Shipping and Policies

  1. Retail orders over $99 have free shipping. Enter Code  FREEFANCY at checkout  
  2. Retail orders ship within 1-2 business days of order placement and confirmation unless otherwise stated.
  3. All orders placed should receive an email verification once an order has been placed. Please contact customer service via email if you have not received an email confirmation. -   customerservice@fancywhims.com
  4. Order tracking is automatically emailed to the email account on file once the order has shipped.  

FancyWhims Wholesale Shipping and Policies

  1. Home Fragrance, candle supplies and candle products are only for items for wholesale at this time.
  2. For wholesale inquiries, fill out the wholesale form via the wholesale link in the main menu or by contacting at customerservice@fancywhims.com
  3. All wholesale orders have a MOV (minimum order value) of $250 USD
  4. Wholesale orders ship within 5-10 business days of order placement and confirmation unless otherwise stated.
  5. Shipping is capped at 10% for wholesale. Large or freight shipments will be quoted at the time of order placement. Order will not begin processing until shipping quote is confirmed by customer.
  6. Shipping is to be paid by the customer during the time of order placement.  Our shipping discounts are applied to the shipping total per order or your own shipping account can be utilized with an approved shipper. 
  7. Email customer service about net account inquiries and availability.
  8. All orders are to be paid with credit or debit card unless approval for other payment type is made. Contact customerservice@fancywhims.com for other payment options.
  9. International shipping will be quoted and approved at the time of order placement. 
  10. Order tracking is automatically emailed to the email account on file once the order has shipped.